Privacy Policy

Last Updated: February 26, 2026

SmartSeparation.ca (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://smartseparation.ca/ (“Website”). By accessing or using our Website, you consent to the practices described in this policy.

1. INFORMATION WE COLLECT

1.1 Information You Provide Directly

We may collect personal information you voluntarily provide, including:

  • Contact details: Name, email address, phone number
  • Communication content: Messages you send via contact form, email, or chat
  • Service details: Information you share about your situation to receive support or information

1.2 Information Collected Automatically

When you visit our Website, we may automatically collect:

  • Technical data: IP address, browser type & version, device type
  • Usage data: Pages viewed, time spent, clicks
  • Log data: Server logs, crash reports

This information helps us improve the Website and understand user behavior.

1.3 Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Improve site performance
  • Remember your preferences
  • Understand how you interact with the Website

You can control cookie settings through your browser settings.

2. HOW WE USE YOUR INFORMATION

We may use your personal information to:

  • Respond to your inquiries and provide services
  • Personalize your experience on the Website
  • Improve our content and services
  • Send administrative or marketing communications (if consented)
  • Protect against fraud and ensure Website security

3. SHARING YOUR INFORMATION

We will not sell or rent your personal data to third parties. We may share information with:

  • Service providers that help operate the Website (e.g., hosting, analytics)
  • Legal authorities when required by law
  • Professional advisors under confidentiality obligations

We require all third parties to protect personal data consistent with this policy.

4. YOUR RIGHTS & CONTROL

Depending on your location, you may have rights to:

  • Access your personal data
  • Update or correct information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise these rights, contact us using the details below.

5. THIRD-PARTY LINKS

Our Website may contain links to other sites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their policies before providing personal information.

6. DATA SECURITY

We take reasonable measures to safeguard your information against unauthorized access, alteration, loss, or disclosure. However, no method of transmission over the internet is 100% secure.

7. CHILDREN’S PRIVACY

Our Website is intended for users 13 years and older. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will take steps to delete it.

8. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new “Last Updated” date. Your continued use of the Website after changes means you accept the updated policy.

9. CONTACT US

If you have questions, requests, or concerns about this Privacy Policy, you may contact us at:

SmartSeparation.ca

Email: info@smartseparation.ca
Phone: (416) 820-1264